Help and FAQ's
What is the AdStash AdServer and how does it work?
The AdStash AdServer is a device that connects to any digital screen or TV and allows that screen to automatically display digital advertisements. You get paid when people watch the advertisements on your screens.
What are programmatic ads?
Programmatic ads are digital advertisements that are bought and delivered using software. For the most part, the ad delivery and selection process is automated, but still involves a level of human planning and optimization.
How do I install a new AdStash device?
Step 1: Connect your AdStash device to a TV or digital screen using the provided HDMI cable.
Step 2: Power up your AdStash device by plugging it into a power outlet with the provided adapter.
Step 3: Download the AdStash app on your smartphone and follow the installation instructions.
How long does it take for ads to show up on my screens.
It can take up to 4 weeks for ads to start appearing on your screens. This is the time it takes for AdStash to communicate with our ad partners and exchanges to retrieve and deliver ad content.
What if I don't make any money?
It can take up to 4 weeks for ads to start showing up on your screens. AdStash works by adding your screens to our advertising network. Once they're added, advertisers can start bidding to advertise on your screens. The process includes adding and approving your screens to make them ready to advertise on.
How do I withdraw funds from my AdStash account?
You can withdraw your available AdStash balance to your chosen payout method when you reach a minimum of $100 in earnings.
Can I add my own images and videos to screens like a digital sign?
Yes! You can add your own images and videos to your screens by uploading your content, then adding that content to the screens and venues of your choosing.
Can I manually approve or reject programmatic ads?
Programmatic ads are advertisements that are automatically added to your screens and shown to your viewers. By default, these are set to be automatically approved. You also choose to approve or reject each ad manually from your dashboard homepage.
How do I return my AdStash Device?
Please use the form below to send us an email at and we'll help you with your return.